“There is no man under the sun as fortunate as I!”

 

This is what Hans declared after having repeatedly exchanged valuable items for less valuable ones along his travels: his lump of gold for a horse, his horse for a cow, his cow for a pig, and so on. Hans is left empty-handed at the end of the tale – and is happier than ever before! With fresh ingredients and the highest quality every day, at HANS IM GLÜCK you’ll find everything you ever wanted in a burger.

 

What do you need to be happy?

 

A relaxed atmosphere, nice people – an extraordinary location. Delicious food for vegans, vegetarians and for passionate meat eaters alike. Always fresh ingredients and the highest quality. Pleasant hosts who are always there when you need them.

 

Time for yourself, or a moment shared with friends.

 

It doesn’t take a lot to be happy.

All it takes is the right ingredients.

 

Welcome to HANS IM GLÜCK.

Sounds promising? Join the HANS IM GLÜCK family!

FAQ

    DO YOU HAVE A SPOTIFY PLAYLIST?

    Our playlist is a feast for the ears and features songs from our different locations. You can listen to it here.

    WHERE CAN I BUY GIFT CARDS?

    We have an online shop where you can buy our gift card. The gift cards can be redeemed in every HANS IM GLÜCK burgergrill in Germany and Austria and are valid for 36 months from the end of the year in which the giftcard was bought. You can visit our gift card shop here.

    WHERE CAN I CHECK THE BALANCE ON MY GIFT CARD?

    You can check the balance of your gift card here yourself.

    WHICH PAYMENT METHODS DO YOU ACCEPT?

    Cash payments, Girocard (EC card), Maestro, Eurocard, Visa card, Visa Electron. Each burger grill decides individually whether it accepts Diners Club and American Express credit cards. Contactless payments such as Google or Apple Pay only work with the credit card account listed.

    CAN I REDEEM SODEXO OR EDENRED VOUCHERS?

    Each burger grill decides individually whether it wants to accept Sodexo or Edenred vouchers. Just check with your local burger grill.

    CAN I PRINT OUT GIFT CARD MYSELF?

    Unfortunately, we do not offer any gift cards that you can print out yourself. Alternatively, you can request here to have your gift card sent to your home.

    WHERE CAN I TOP UP MY GIFT CARD?

    You can top up your gift card with your desired amount at your local burger grill, or directly here if you already have a gift card.

    ARE THE STRAWS MADE OF PLASTIC?

    Our new #Glückshalm straw is made of two-thirds sugar cane and one-third minerals and fibres. It is 100% biodegradable, neutral in taste and gluten-free. Our organic, ecological drinking straw is used in all our burger grills.

    WHY CAN’T I FIND ANY CONTACT DETAILS FOR YOUR NEW LOCATION?

    The location’s phone number and email address will be published on the day it opens.

    WHY CAN’T I MAKE AN ONLINE BOOKING FOR YOUR NEW LOCATION?

    As newly opened locations are usually very popular, online bookings will be activated approximately one week after a location opens.

    WHEN WILL THE NEW LOCATION OPEN?

    The fastest way to find out about new openings is through our Instagram. If there is a fixed opening date, it will be mentioned on our location page.

    WHERE ARE YOU OPENING NEW LOCATIONS?

    The fastest way to find out about new openings is through our Instagram. If there is a fixed opening date, it will be mentioned on our location page.

    I AM A LANDLORD AND HAVE A PROPERTY FOR YOU.

    HANS IM GLÜCK is always looking for new locations. Send our expansion team a message.

    DOES MY LOCATION OFFER A DELIVERY SERVICE?

    You can have your order delivered at some locations. You can place an order at your location here.

    WHERE CAN I MAKE A RESERVATION?

    You can make a reservation at your location here.

    WHERE CAN I SEE IF THERE ARE DIFFERENT OPENING HOURS ON PUBLIC HOLIDAYS?

    Different opening hours on public holidays will be published on your burger grill’s location page.

    HOW LONG IS THE KITCHEN OPEN AT MY LOCATION?

    If there are different kitchen hours at your location, you can find them on your burger grill’s location page.

    WHERE CAN I FIND THE LOCATION’S MENU?

    You can find the menus with prices on your burger grill’s location page.

    WHERE CAN I FIND THE BURGER GRILL PRICES?

    You can find the menus with prices on your burger grill’s location page.

    WHERE CAN I FIND THE NUTRITIONAL VALUES?

    Create your menu here and use the filter to exclude allergens. Here you can learn all about the nutritional values and allergens of our food and drinks in detail. In addition, you’ll find an allergen card on all tables in our restaurants.

    I HAVE AN ALLERGY. WHICH FOOD CAN I ORDER?

    Create your menu here and use the filter to exclude allergens. Here you can learn all about the nutritional values and allergens of our food and drinks in detail. In addition, you’ll find an allergen card on all tables in our restaurants.

    WHICH FOOD CAN I CHOOSE TO SUIT MY NUTRITIONAL STYLE? (VEGAN, VEGETARIAN, LOW-CARB …)

    Use our nutritional style filter here to select the dishes that match your nutritional style.

    IS THERE A VEGAN MILK ALTERNATIVE?

    We already offer a plant-based milk alternative in some burger grills. But please note that each burger grill decides individually whether they want to offer this alternative and whether there is sufficient demand.

    CAN I BUY YOUR SAUCES ANYWHERE?

    You’ll be able to buy a bottle of your beloved HANS IM GLÜCK sauce either directly in the burgergrill or in our GLÜCKSLÄDCHEN.

    DO YOU OFFER ANY GLUTEN-FREE OPTIONS?

    At some of our locations, we are currently testing gluten-free buns. Guests who wish to avoid gluten can choose a gluten-free bun in addition to the regular bun options – or alternatively order our bunless version, where the burger is served with extra salad.

    Please note: Since many gluten-containing products are processed in our kitchens, we cannot rule out cross-contamination. Therefore, our dishes are not entirely suitable for people with a severe gluten intolerance or celiac disease – not even the bunless or gluten-free option.
     

    You can find all information about ingredients and allergens in our allergen information card, available on-site.

    For more information about the locations offering gluten-free buns, click here

    ARE THE VEGAN/VEGETARIAN PATTIES FRIED WITH THE MEAT PATTIES?

    Our vegan and vegetarian patties are stored separately. The vegan patties are fried in the same deep fryer as the vegetarian patties. Our meat patties are prepared separately on the grill and do not come into contact with the vegan or vegetarian patties.

    ARE THE PATTIES PREPARED FRESH FOR THE BURGERS, OR ARE THEY SUPPLIED AS FROZEN PRODUCTS?

    We made a conscious decision to process frozen burger patties. For our beef, this has the advantage that we can guarantee not only a very high standard of hygiene but also that the spices and the fat content are distributed well. The strict hygiene regulations for fresh minced meat inevitably lead to high amounts of packaging waste and unavoidable food residues.

    WHERE DOES YOUR MEAT COME FROM?

    Our beef comes from what is known as 4D production – meaning: birth, rearing, slaughter, and processing all take place entirely in Germany. This not only ensures shorter transport routes and a better CO₂ balance, but also guarantees that all animals are kept throughout their lives in accordance with German animal welfare laws and are monitored by the relevant veterinary authorities.

     

    Since October 1, 2024, we have been sourcing our chicken exclusively from ECC-compliant production. This means that all criteria of the European Chicken Commitment are fully met. These include, among others, the use of slower-growing breeds, more space in the barn, natural daylight, perches, and enrichment materials – all with the goal of significantly improving animal welfare.

     

    For more information, click here.

    DOES YOUR CHEESE CONTAIN RAW MILK?

    All of our cheese varieties for our burgers as well as our cheese creams are made from pasteurized milk and contain no raw milk.

    WHERE CAN I APPLY?

    You can find the latest job advertisements at our locations here.

    I WOULD LIKE TO SUBMIT A SPECULATIVE APPLICATION. WHERE SHOULD I SEND MY DOCUMENTS?

    If you would like to send a speculative application to one of our locations, please contact the location directly. You can find the contact details for your location here. If you would like to send a speculative application to the franchise headquarters, please contact karrierenoSpam@hansimglueck-burgergrill.de.

    ARE THERE ANY VACANCIES AT THE FRANCHISE HEADQUARTERS?

    You can find vacancies at the franchise headquarters in the ‘Headquarters’ section here. If you would like to send a speculative application to the franchise headquarters, please contact karrierenoSpam@hansimglueck-burgergrill.de.

    I WOULD LIKE TO SUBMIT A SPECULATIVE APPLICATION TO THE FRANCHISE HEADQUARTERS. WHERE SHOULD I SEND MY DOCUMENTS?

    If you would like to send a speculative application to the franchise headquarters, please contact karrierenoSpam@hansimglueck-burgergrill.de.

    WHAT POSITIONS ARE THERE AT OUR HANS IM GLÜCK BURGER GRILLS?

    Service, kitchen, bar, regional manager, operations manager, shift manager, kitchen manager